InfiNET IT moves your email, files and team collaboration to Microsoft 365 with minimal downtime — from old hosted email, POP/IMAP, on-premises Exchange or Google Workspace. We handle licensing, the migration itself, and securing your tenant afterwards, all with local Durban support.
Moving to Microsoft 365 is one of the highest-value IT upgrades a business can make — but a botched migration means lost email, broken calendars and frustrated staff. As a Durban-based Microsoft 365 migration company serving KwaZulu-Natal and Gauteng, we plan the move properly so your team barely notices it happened.
What a Microsoft 365 migration actually involves
A complete migration is more than just moving mailboxes. Depending on your setup, it covers:
- Email mailboxes — messages, folders, contacts, calendars and rules moved across intact
- Files — shared drives migrated to OneDrive and SharePoint so staff can work from anywhere
- Teams — chat, calls and meetings to replace scattered tools
- Licensing — choosing the right Microsoft 365 plan for each user
- Domain and DNS — pointing your domain at Microsoft correctly so mail flows without interruption
- Security setup — multi-factor authentication, sensible policies and protection against phishing
Our migration process
We follow a tried-and-tested sequence designed to avoid downtime and data loss:
- Assess — we review your current email, file storage, user count and how your team works.
- Plan — we choose licences, map your data, and schedule the cutover for the least disruptive time.
- Pilot — we migrate a small group first to confirm everything behaves before moving everyone.
- Migrate — mailboxes and files are copied across, usually while staff keep working.
- Cutover — we switch mail delivery to Microsoft 365 at the right moment, then verify nothing is missing.
- Support — we set up Outlook on every device, brief your team, and stay on hand for the first weeks.
Common migration scenarios we handle
From old hosted or POP/IMAP email
Many South African businesses still run email through a basic hosting account. We move you to Microsoft 365 without losing history, and give you shared calendars and proper mobile sync for the first time.
From on-premises Exchange
If you run an ageing Exchange server, we migrate you to the cloud and retire the hardware — cutting power, maintenance and risk.
From Google Workspace
We migrate Gmail, Drive and calendars into Microsoft 365 so you get the full Office suite and tighter integration with Windows.
Which Microsoft 365 plan do you need?
The right licence depends on whether users need desktop Office apps, how much storage they use, and what security and device management you require. Microsoft’s plans range from web-and-mobile-only options up to the Business Premium tier, which adds advanced security and device management. Microsoft adjusts pricing periodically, so rather than quote a figure that dates quickly, we’ll recommend the most cost-effective mix of licences for your team and confirm current pricing in your quote.
Why local Durban support matters
Microsoft’s own support can be slow and impersonal. When your email is down during a busy morning, you want someone local who knows your setup and answers the phone. We provide that — based in Durban, serving KZN and Gauteng, with remote and on-site help.
Don’t forget: Microsoft 365 is not backed up by default
A common and costly misconception is that data in Microsoft 365 is automatically backed up. It is not — Microsoft protects its infrastructure, but recovering data you delete, or that ransomware encrypts, is your responsibility. After migrating you, we recommend a dedicated cloud backup for Microsoft 365 so a deleted mailbox or a bad day never becomes a disaster.